You Are Guaranteed Good Service at Mid_Valley Auto Repair
Keeping Pace with the Community Automotive Center Gives Every Customer Special Treatment
Business Feature: Mid-Valley Automotive & Service Center
By Patti Jo Brooks, Contributing Writer | Photos by Andrew Sambuceto & Stan Hiller
Is your car ready for the road? Does it need service or repairs? Bring it to Mid-Valley Auto Body & Service Center in Woodburn where “Value, Care & Respect” is the gold standard. A complete automotive repair shop, Mid-Valley Auto Body & Service handles everything from collision repair to routine maintenance. They offer clients an all-inclusive family-like atmosphere alongside their professional skill and expertise. Mid-Valley Auto Body & Service Center is a dynamic business that continues to keep pace with the growing needs of the Woodburn community and the surrounding regions they serve.
Everyone is welcome at Mid-Valley Auto! “We want women, senior citizens and everybody that comes through our doors to feel welcome,” relate Alfonso and Sandra Herrera, local operators and business owners since 2020. Committed to great customer service, they promise “that our customers are going to be well taken care of.” To the Herreras’ credit, not only have they maintained a successful business, but they have grown and expanded during some very challenging times. With still more room for growth, they maintain a 15,000 square foot building on 2 acres and support 16 full-time employees who enjoy full benefits and compensation above industry standards.
Guided by four main principles – Value, Professionalism, Transparency, Safety – Mid-Valley Auto Body & Service provides quality repairs and a fair value of service. They employ highly-qualified professionals and strive for each customer to come away with a positive experience. Strong communication throughout the repair process, documentation of all work and clear explanations of services and costs is readily provided. Furthermore, with safety being the number one priority, Mid-Valley Auto uses only certified parts and follows the vehicle manufacturer’s specifications and guidelines.
Specializing in collision and paint repair, Mid-Valley Auto Body & Service Center will help customers navigate their insurance claims. “We work with all insurance companies although we do not partner directly with them because we work for our customers and repair vehicles back to pre-loss conditions using factory parts and high-quality paint and repair materials,” the Herreras explain. “We have a team of highly skilled mechanics in the service department and quality collision repair technicians in the auto body department,” Alfonso adds. All makes and models including trucks and fleet vehicles are serviced and repaired as quickly as possible.
Need routine maintenance? Schedule your service appointment with Sandra or Alejandra, who welcome you with a friendly front office customer service experience. Whether your vehicle needs a routine tune-up, the “check engine” light is on or you’re experiencing an odd noise, a leak or irregular handling, Mid-Valley Auto Body & Service Center, open Monday-Friday 7:30am-5:00pm, will diagnose the issue and present you with service options and costs. “The customer always decides what repairs to make,” Alfonso acknowledges. In line with their transparency policy, services and pricing are also conveniently listed on Mid-Valley Auto Body’s website. Customers are also treated to a complimentary car wash or vacuum following all mechanical services.
Ask about Senior and Veteran discounts and watch for advertised coupons, all part of giving back to the community that supports this local business. Other ways Mid-Valley Auto Body & Service Center gives back to the community is by sponsoring local sports teams, as well as their active involvement with Chamber of Commerce, Rotary, church auctions and the like. “We also have a scholarship for kids pursuing an automotive career, which we offer to Woodburn High School and plan to expand to include North Marion and Gervais,” Alfonso relates.
So, when you and your vehicle need some extra care and attention, head over to Mid-Valley Auto Body where their team of professionals is ready to get you back on the road safely!
Mid-Valley Auto Body & Service Center is located at 2333 N. Pacific Hwy. in Woodburn. Visit midvalleyautomotivecenter.com or email info@midvalleyautomotivecenter.com for additional information. Call (503)981-3550 today to schedule an appointment. Hablamos Español!